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eng

Rules of the House


New House Rules: COVID-19
Dear guests, we wish you happy holidays at Masseria Il Mandorlo Fiorito.
The apartments will be delivered on your arrival clean and sanitized.
Self check-in and self check-out will be carried out with instructions sent online or sent by mail or W.App.
Weekly cleaning and linen change and (pool towels) cleaned and sanitized every week.
Upon arrival, customers will issue an Identity Document, a Health Passport and an IGG Covid19 virus serological test certificate 48 hours before arrival. All documents can be sent by email prior to arrival.
We ask you to have respect and quiet for all guests, not to make noise after midnight. The swimming pool is not guarded and diving is forbidden, the management declines all responsibility. The swimming pool will be closed for maintenance and cleaning from 21.00 to 08.30 in the morning.
Rules for the swimming pool .: keep your distance from other guests both with the sun loungers as we have already arranged, and for entering alternating water. It is forbidden to bring mattresses, balls and water games into the pool and the use of colored tanning creams, in order to maintain the cleanliness and sanitation of the water.
Only registered customers occupying the Fico and Ulivo villas are allowed in all common areas: swimming pool, parking, barbecue, Arab lounge. The guests of the villas and their vehicles will not be accepted in the swimming pool, nor will they be admitted to the parking area of the property. Smoking is allowed only in outdoor smoking areas equipped with ashtrays (outside Arab lounge). Check-in takes place from 16.00 to 20.00. Please inform us of your arrival time. In case of planes that land late, we will wait for you until 22.00 at the cost of . 20 for late chek-in. After this time and until midnight, you will be charged . 50.00 for extra late check-in. After midnight, check-in will not be possible due to security concerns. Check-out will take place from 8.00 to 10.00, after this time you will be asked to pay a new night. Extra final cleaning to be paid on arrival in cash or through the booking agencies: Villa Ulivo . 80- Villa Fico . 120. For both houses (Villa Ulivo and Villa Fico) . 200. Sorry, pets not allowed. Electricity consumption 300 kwh free, difference payable at the cost of the time of the check-out.

Covid-19 booking rules
Upon booking, we will block the amount of the rent on your credit card with pre-authorization. Total payment 42 days before arrival.
Cancellation conditions: free cancellation up to 42 days before arrival. For cancellation within 42 days before arrival, the full amount of the reservation will be charged.

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Masseria Il Mandorlo Fiorito S.a.S.
Contrada Galante Palazzo Menzella, 72013, Ceglie Messapica (BR)
Tel. +39 331.235.92.98 / +39 329.21.49.327 / +39 340.51.53.182
Partita iva 02448220745
social: facebook / instagram